Support
Help Center
General
General information about the PUML app and how it works.
- What exactly is PUML?
- Registering with PUML
- How do I join PUML?
- How does PUML track my steps?
- What countries is the PUML app not available in?
- Why did my account get suspended?
- Are the classes in the fitness video library free to watch?
- How can I get PUML Premium?
- How do I manage my Premium Subscription?
- Redeeming Gift Cards on the Marketplace
- How to Unsubscribe PUML Premium
Step Counting & Syncing
Help articles covering steps not syncing, connecting PUML to fitness wearables, manually entering your steps and more.
- Third Party Applications
- How do the levels work?
- How To Make A Daily Claim (video guide)
- How are steps counted if I enter multiple challenges?
- Can I add my own steps? Third Party Apps?
- How do I connect to my Garmin?
- How do I connect PUML to my Google Fit app?
- Why aren’t my steps counting / showing up accurate?
- I don’t have a Fitbit or other wearable, can I use the app?
- How do I switch the device I’m using to count my steps?
- PUML Isn’t Showing Any Steps
- How Do I Sync to Samsung Health?
- How to Claim Daily Steps and Changing your Syncing device
- My run isn’t working properly
Employer Sponsored Challenges
Articles on company challenges sponsored by employers.
- How do I post to the Company Social Feed?
- I can’t see the company I’m with. Now what?
- How do I join and leave teams?
- My employer is running a challenge, how do I join?
- How to Send a Message and Do it 👋! Affirmations
- Can I manually enter/delete steps?
- How do I convert my other physical activity into steps?
- How do I Edit Team Name and Image
- How do I exit a Challenge?
- How Do I Enter A Sleep Challenge?
Challenges
Information on joining challenges in the PUML app.
PUML & $PUMLx
Information on PUML Coin and how to use it.
- How do I start earning PUML?
- What Can I Do With PUML Coins?
- Redeeming Gift Cards on the Marketplace
- How do I redeem my PUML Coins for a gift voucher?
- What is MATIC?
- What is $PUMLx
- How to get WearX in your PUML Wallet
- How to get 10,000 $PUMLx tokens in your PUML Wallet
- How to import $PUMLx wallet into MetaMask
- How do I withdraw or burn my PUML Coin?
- How do I redeem my PUML Coin?
- When is the next Round of Redeems?
- What is the purpose and value of PUML Coin and $PUMLx
- How do I redeem PUML coins for $PUMLx tokens?
- How do I send my friends PUML? PUML Tips
Collectibles
Information about additional functionalities and digital collectibles in the App